Refund Policy
Effective for global orders. Contact: support@innocio.com
14-Day Return Policy
We offer a 14-day return window. You may request a return within 14 days of receiving your item.
- Item must be unused and in original condition.
- Include original packaging and all accessories.
- Provide proof of purchase (order number or receipt).
Damages & Defects
Report within 7 days of delivery with evidence.
Non-Quality Returns
Customer covers return shipping costs.
Refunds
Refunds are issued to original payment method after inspection.